Marketing Manager - National Accounts

Who are we?

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.

What we offer you

• Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your career

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee’s contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
• As the industry leader for environmental responsibility, sustainability is the key to every decision we make

Our Values

Delight Customers: Treat our customers the way you’d like to be treated.

Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative

Think Team: Work together to get the job done. Be inclusive and collaborative.

Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input.

Our Businesses

Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

The Position

The Marketing Manager, National Accounts, will partner closely with National Account Managers (NAMs) to drive and execute marketing strategies designed to grow and strengthen key customer relationships. This role will focus on supporting customer-specific marketing initiatives, ensuring timely execution, and providing tailored solutions for merchandising, product placement, and promotional activities. The successful candidate will be highly organized, proactive, and adept at working with both internal teams and external customers to deliver impactful marketing programs that align with customer needs.

Key Responsibilities

• Collaborate with NAMs to develop and implement strategic marketing plans that drive customer engagement and growth.
• Act as the main point of contact for customer marketing activities, ensuring all projects are on time and on track.
• Drive Marketing Quarterly Reviews (MQR) with key stakeholders, preparing agendas, materials, and leading discussions to review account performance and upcoming initiatives.
• Provide custom marketing materials such as flyers, banners, and presentations, collaborating with internal stakeholders (e.g., product development, creative teams) to customize content based on customer needs.
• Coordinate and submit merchandising and product placement opportunities to customers, ensuring alignment with internal product and marketing teams.
• Oversee the development and distribution of monthly content drops, including messaging, product photos, and sample boxes for key customers.
• Lead pre-event planning meetings with internal stakeholders to align on strategy and marketing materials needed for upcoming trade shows or customer events
• Lead and organize monthly calls with NAMs and marketing leads to ensure alignment on account activities and priorities.
• Monitor the alignment of marketing tactics with the overall marketing calendar and company resources.
• Collaborate with NAMs, VP Sales, and SVP Marketing on budget allocation and funding requests for marketing initiatives, ensuring alignment with strategic priorities.

Skills and Knowledge

• Strong written and verbal communication skills
• Proven ability to scope, execute, and drive marketing initiatives
• Strong decision-making skills utilizing data and insights
• Ability to handle multiple projects and priorities simultaneously in a fast-paced environment
• Deadline and results-driven
• Expert communicator across a wide range of employees (e.g. marketing team, executive team)
• Fast learner with creative problem-solving skills

Minimum Qualifications

• Bachelor’s degree in marketing, business, or related degree
• 5+ years of experience in B2B marketing, with a focus on account management or customer marketing, preferably in the promotional products or merchandising industry.
• Excellent PowerPoint presentation capabilities for external facing audiences
• Strong project management skills, with the ability to manage multiple priorities and deadlines across different stakeholders.
• Excellent written and verbal communication skills, with a proven ability to present ideas and strategies to both internal teams and external customers.
• Strong collaboration skills and experience working cross-functionally with sales, product, and creative teams.
• Familiarity with national account or customer-specific marketing needs and a demonstrated ability to tailor strategies to fit those requirements.

Together We Inspire Pride

We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience.  We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.

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PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.